Flood waters across Arkansas and surrounding states have receded with damaged homes, businesses, and vehicles remaining, but the potential for further consumer harm still exists, according to a new release from Attorney General Leslie Rutledge’s office.
Consumers should use caution if they are considering purchasing a vehicle in the coming months scammers may be interested in lining their own pockets by selling water-damaged vehicles without disclosing the hidden damage.
“Arkansas law has safeguards in place to protect consumers from unscrupulous individuals and car dealerships,” Rutledge said. “However, many of these transactions happen as part of private sales.”
Rutledge released the following tips for Arkansans to consider before purchasing a new or used vehicle that could have been involved in flooding.
• Always ask for the vehicle’s history report, such as CARFAX, before buying it.
• Ask the seller if the car has been damaged by hail or flood waters, and always check the car’s title history.
• Inspect the vehicle for water stains and mildew in the vents and behind the dashboard. Also look under the hood for signs of oxidation.
• Flood damaged cars may look fine because of cosmetic repairs, but they may have defective electrical systems, steering problems, faulty computers, faulty air bag systems and persistent mold problems.
• Have the car inspected by an independent mechanic before deciding to buy.
• If the car has experienced significant damage and is considered a salvage vehicle, a buyer’s notification should be posted, and the price should be much lower than the price of a similar car with a clean title. Consider that it may be more difficult later selling a salvage vehicle and its value will be compromised.
• Consumers should review a vehicle’s title for any flood damage reports, especially if it was last titled outside the state. Arkansas law requires dealerships to place a separate disclosure in the window of cars for sale that have previously been submerged, but consumers should be careful if purchasing a vehicle through a private sale. Although the private seller is required by Arkansas law to notify the buyer of any flood damage, a posted disclosure is not mandatory for this type of transaction.
Consumers who believe they have been sold a flood-damaged item that was not advertised as such should file a complaint with the Attorney General’s Office.
For more information and tips to avoid scams and other consumer-related issues, contact the Arkansas Attorney General’s office at 800-482-8982 or firstname.lastname@example.org or visit ArkansasAG.gov or facebook.com/AGLeslieRutledge.