Identity thieves continue to adapt their scam techniques to fill their pockets with the money of hardworking Arkansans, according to a news release from Attorney General Rutledge.


“These criminals know that any personal information they are able to gather, the better, and they will resort to any means necessary to steal your information. They often do this by calling consumers while pretending to be a legitimate business,” according to the release.


“Unfortunately, scam artists are skilled at adapting quickly to using new practices to steal your personal identity,” said Attorney General Rutledge. “If you have any doubt, hang up the phone and find the company’s official phone number from a trusted source to verify the phone call.”


Rutledge has compiled a list of precautionary tips to protect residents:


• Never give away your personal information over the phone. Legitimate companies will have processes in place to protect personal information and will not request it by telephone.


• Do not trust the source even if it has some of your personal information. Scammers often use partial pieces of personal information in order to verify current personal information or gain personal information.


• Never verify your personal or banking. If you verify your personal information to a scam artist, it can lead to identity theft.


• Be mindful of scammers who spoof the caller I.D. The caller may appear to be from a trusted source and in reality, is a scam artist.


If you have been a victim of identity theft, close accounts that have been tampered with or fraudulently opened, and file a complaint with the FTC. For more information and tips to avoid scams and other consumer-related issues, contact the Attorney General’s Office at ArkansasAG.gov or 800-482-8982.