FBT Bank & Mortgage has closed its bank lobbies in Fordyce, Rison, White Hall and Pine Bluff because of the coronavirus concerns. Drive through lanes will remain open, according to a March 17 news release.
“As global concern about the spread and containment of COVID-19 (coronavirus) continues to rise, FBT Bank & Mortgage is taking the necessary steps to help protect the health and well-being of our customers and employees,” said Jim Hulse, chief executive officer and president of FBT.
“At this time, we are following the guidance of state and federal agencies, including the Centers for Disease Control (CDC) and the Arkansas Department of Health (ADH),” Hulse said.
These guidelines highlight implementing internal precautions at all of FBT locations to help prevent the spread of the virus and include:
• Cleaning commonly used areas more often;
• Encouraging increased employee hand washing;
• Asking employees who are ill to remain home.
Although FBT closed lobbies in Fordyce, Rison, White Hall and Pine Bluff, all departments will be staffed to answer questions and help customers with their banking needs. If they have any questions, they can call the bank, according to Hulse.
“We also want to remind you of other ways that FBT can service your banking needs. In addition to drive-through services, we also have online and mobile services that deliver exceptional service,” Hulse said.
Customers may use:
Online Banking — to check balances, view account history, transfer funds and pay bills. Access the online banking tools at www.fbtbank.com.
Mobile Banking — to check balances, transfer funds, pay bills and deposit checks. Online banking customers can download the FBT Bank & Mortgage mobile app in Apple’s App Store and Android’s Google Play Store.
Mobile Deposit — to deposit a check anytime and anywhere with FBT Bank & Mortgage’s mobile app.
Drive-Through Service — to receive new debit cards, sign all paperwork, apply for loans and access cash.
“We will continue to monitor this public health issue closely. We’ll also keep you informed of any important updates, as we continue offering services that help you Live Simply, Bank Simply. Thank you for being a loyal customer, and let’s remain in prayer for our nation during this time,” Hulse said. “If you have any questions or concerns, please contact your nearest FBT Bank & Mortgage branch.”
Details: FBT locations at Fordyce — 870-352-3107; Rison — 870-325-6300; White Hall — 870-247-9700; and Pine Bluff — 870-879-6200.