Entergy urges the public to stay away from utility employees and contractors working in the field.


Social distancing of six feet is but one reason to keep a safe distance from crews. Work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen, according to a news release.


“Our employees are working hard to ensure the public has essential services,” said Eli Viamontes, vice president of Utility Distribution Operations. “When someone nears working crews, it can create a dangerous situation for our employees and the person who approaches them. It’s imperative that people stay away for their safety and the safety of our employees.”


Customers looking for information from Entergy on response to the pandemic should visit the Entergy Newsroom or entergy.com. Customers looking for individual account information should visit entergy.com/myaccountonline to check account status or to make a payment. Customers may also call 1-800-ENTERGY.


Other Covid-19-related Information


As a reminder, with the support of the regulators, Entergy will temporarily suspend customer disconnects as the company continues to monitor the situation. Entergy encourages customers to make payments on their accounts if possible, and they’ll be working directly with customers to make payment arrangements if they are unable to pay in full. Customers requiring such arrangements should call 1-800-ENTERGY (800-368-3749) or visit myAccount.


In addition to covid-19 complications, there are the usual challenges created by storms. Customers are reminded to stay away from downed power lines. If they see one, call 1-800-9ENTERGY


Many customers are telecommuting to do their part to avoid spreading the virus. It is likely that this will result in using more energy at home. Entergy offers these tips for conserving energy during these difficult times:


• When it’s cold outside, set the thermostat to 68 and put on a sweater;


• When it’s hot outside, set the thermostat to 78 and turn on some fans;


• Change the filters on the air returns every 30-90 days;


• Run only full loads of laundry or dishes;


• Switch out incandescent light bulbs for LED bulbs (this one may need to wait if one doesn’t have unused LED bulbs in the house right now);


• Spend some down time at Entergy Circuit, where there are dozens of short video tips for reducing energy usage.


Entergy Arkansas provides electricity to approximately 700,000 customers in 63 counties.